Last Updated Date: 05 April 2025

At IH Capital & Research, we are committed to clarity and transparency in our billing practices. Please review our refund policy below:

General Refund Policy

We operate a no-refund policy on all our services and deliverables, including but not limited to:

1. One-on-one consulting sessions
2. Completed financial models
3. Advisory or strategy documentation

Exception for Subscription Errors

A refund will only be issued under the following condition:

• The client was charged for the upcoming month through Stripe subscription but had officially notified us to discontinue the service. In such a case, a full refund for the unintended charge will be provided, given that:

• • The client contacts us within 7 days of the charge.
  • The cancellation request had been communicated but not processed in time.

Refund Request Process

To request a refund under the above conditions, please email us at contact@ihcapitalandresearch.com with the subject line “Refund Request”, including your name, company name, billing date, and reason for the request.

Processing Fees & Guarantee

• We do not charge any processing or cancellation fees for valid refund requests.
• We do not offer any satisfaction guarantee or partial refunds.